Privacy Policy

Website Address: https://tohfaexpress.in

This Privacy Policy describes how tohfaexpress.in (“we”, “our”, “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.

Device Information

  • Purpose of collection: To load the Site accurately and to perform analytics on Site usage to optimize performance.

  • Source of collection: Collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages or products viewed, search terms, and site interaction details.

Order Information

  • Purpose of collection: To provide products or services, process payments, arrange shipping, provide order confirmations/invoices, communicate with you, and screen for potential fraud.

  • Source of collection: Collected directly from you.

  • Personal Information collected: Name, billing address, shipping address, payment details (including UPI or card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support and resolve queries.

  • Source of collection: Collected directly from you.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with such information, please contact us to request deletion.

Sharing Personal Information

We may share your Personal Information with trusted third-party service providers to help us deliver services, such as:

  • Website hosting partners

  • Payment gateway providers

  • Logistics/shipping providers

We may also share information to comply with legal obligations or protect our rights.

Behavioural Advertising

We use your Personal Information for targeted advertisements and marketing communications. For example:

  • Google Analytics – helps us understand customer behavior on the Site.

  • Facebook Ads & Google Ads – for personalized advertising.

You can opt out of targeted advertising here:

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Arrange shipping and fulfillment

  • Keep you informed about offers and new products

Retention

We retain your Personal Information unless and until you request us to delete it.

Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze site performance. You may disable cookies in your browser, but certain features may not function properly.

Do Not Track

Since there is no industry standard for responding to “Do Not Track” signals, we do not change our data practices when we detect such signals.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices, legal, or regulatory reasons.

Complaints

If you have a complaint about our privacy practices, please contact us at tohfaexpress.gift@gmail.com. 

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